Patient Satisfaction

Online Consumer Ratings of Physicians Tend to Be Skewed

Online Consumer Ratings of Physicians Tend to Be Skewed

Ratings also differ significantly by specialty group

Patients' Preferences for Physician Attire Linked to Perception of Care

Patients' Preferences for Physician Attire Linked to Perception of Care

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To investigate whether physician attire can affect a patient's experience, researchers performed a cross-sectional study on 10 academic hospitals spanning the 4 main geographical regions of the US.

Online Physician Reviews Don't Reflect Patient Satisfaction Surveys

Online Physician Reviews Don't Reflect Patient Satisfaction Surveys

Researchers compared industry-vetted patient satisfaction surveys such as the Press Ganey PSS between physicians with and without negative reviews.

Role of Personal Beliefs in Health Care: Patient Survey

Role of Personal Beliefs in Health Care: Patient Survey

Most people do not believe that professionals including health care providers should be allowed to refuse to provide services based on their conscience or beliefs.

Four Major Concerns Patients Have About Their Physicians

Four Major Concerns Patients Have About Their Physicians

The Physicians Foundation commissioned a survey of health care consumers to examine attitudes on the physician-patient relationship, the cost of health care, social determinants, and lifestyle issues.

Email Communication With Patients Increases Physician, not Patient Satisfaction

Email Communication With Patients Increases Physician, not Patient Satisfaction

Providers who give patients their email addresses have higher satisfaction, but this does not appear to impact patient satisfaction.

Denial of Patient's Test Requests Affects Patient Satisfaction

Denial of Patient's Test Requests Affects Patient Satisfaction

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Patient satisfaction was reportedly worse with clinicians denying certain requests, including laboratory test, referrals, pain medications, and other tests.

Patients Prefer Face-to-Face Communication Without Computer Distraction

Patients Prefer Face-to-Face Communication Without Computer Distraction

Patients believe that physicians who communicate face-to-face without a computer have better compassion, communication skills, and professionalism.

Medical Scribes Improve Physician Satisfaction Without Compromising Patient Care

Medical Scribes Improve Physician Satisfaction Without Compromising Patient Care

Working with a scribe significantly improves physicians' overall satisfaction, satisfaction with chart quality and accuracy, and charting efficiency.

Physicians Should Encourage Patients to Leave Online Reviews

Physicians Should Encourage Patients to Leave Online Reviews

Most patients are using online reviews as a first step to finding a new doctor, and physicians should be proactive in asking patients for feedback either at the end of the visit or through online communication.

Patients Often Record Doctor's Visits to Share Information With Caregivers

Patients Often Record Doctor's Visits to Share Information With Caregivers

Many patients record office visits, often listening back to the tapes themselves or sharing with their caregiver.

Patients More Engaged When Familiarized With Visit Notes

Patients More Engaged When Familiarized With Visit Notes

Patients who were able to read visit notes and submit feedback highlighted personal, relational, and safety benefits.

Nitrous Oxide During Labor: Less Pain Relief, High Patient Satisfaction

Nitrous Oxide During Labor: Less Pain Relief, High Patient Satisfaction

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Despite lower reported effectiveness for labor pain, the degree of patient satisfaction in women who received nitrous oxide is similar to that of women who received neuraxial modalities.

Impact of Patient Perception of Provider Concern on Chronic Pain

Impact of Patient Perception of Provider Concern on Chronic Pain

For patients with chronic pain receiving opioids, provider satisfaction is not associated with functional outcomes.

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