Communication

Patients Prefer Doctors Who Engage in Face-to-Face Visits

Patients Prefer Doctors Who Engage in Face-to-Face Visits

Patients prefer physicians who engage in face-to-face clinic visits, rather than those using an examination room computer.

Shared Decision-Making Improves for Minorities With Clinician Training

Shared Decision-Making Improves for Minorities With Clinician Training

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Shared decision making was assessed by a blinded coder based on clinical records, patient perception and quality of care, and clinician perspective.

What Patients Want

What Patients Want

Most patients want greater connectivity, online tools and text messaging, as well as more time with their physicians.

Email Communication With Patients Increases Physician, not Patient Satisfaction

Email Communication With Patients Increases Physician, not Patient Satisfaction

Providers who give patients their email addresses have higher satisfaction, but this does not appear to impact patient satisfaction.

Patients Prefer Face-to-Face Communication Without Computer Distraction

Patients Prefer Face-to-Face Communication Without Computer Distraction

Patients believe that physicians who communicate face-to-face without a computer have better compassion, communication skills, and professionalism.

Why You Should Always Strive to Improve Relationships With Your Patients

Why You Should Always Strive to Improve Relationships With Your Patients

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One physician reflects on the importance of strengthening the relationship between you and your patient, and why it matters.

Patients More Engaged When Familiarized With Visit Notes

Patients More Engaged When Familiarized With Visit Notes

Patients who were able to read visit notes and submit feedback highlighted personal, relational, and safety benefits.

Ways to Improve the Doctor-Patient Relationship

Ways to Improve the Doctor-Patient Relationship

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Important aspects of patient care, such as empathy, relationship-building, and dealing with patients' emotions are often given less emphasis in medical schools.

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